Moses Adeleke
What attracted you to TIP Group?
The organization has a global presence
Describe your experience at TIP in three words:
Motivating, Dynamic & Collaborative
What does a typical day for you involve?
A typical day consists of morning catchups with my team, communications, resolving network related tickets and joining meetings
What have you learned/developed since the start of your internship?
My networking knowledge has improved significantly, and I've also enhanced my communication, collaboration, and critical thinking skills
What is your favourite thing about working for TIP?
The friendly staff
What is one thing that makes your day instantly better?
“Can I make you a cup of coffee moses”
What is the best place you have ever travelled to? What did you like?
Morrocco – The food and people
What is the best advice you have ever received?
The sky is the limit shoot for the moon and if you fall you’ll Land among the stars.
What is on your bucket list?
Sky dive in Dubai
What is your most treasured possession?
My camera
About the Role
The Role:
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Maintain TIP’s extensive network infrastructure
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Administrate and Monitor the Cisco Meraki LAN and Versa SD-WAN Network
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Assist in the management and configuration of the Samsung Tablet stock
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Support the 8x8 Telephony solution.
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The ‘Go to’ IT contact for end-user support, including assisting with End User Compute, Network, Telephony and Mobility issues
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Management of ticket queue(s) within the ServiceNow ITSM platform.
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Responsibility for managing your own stockroom and storage unit
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Corresponding with 3rd party service providers and suppliers
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Take part in multiple projects happening across the IT Team
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Training and Development opportunities including ITIL V4 and studying towards Microsoft Certifications
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Participate in Intern projects/meetings/events and assist in the recruitment of your future replacement
Skills and Competencies:
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Studying a computer science-related undergraduate degree
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Fluent in English
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Enthusiasm to learn
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Problem-solving
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Confidence
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High standard of verbal and written communication
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Team player
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Ability to take initiative
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Self-motivated
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Foundational Network Knowledge