FAQ
“Our FAQ page has all the questions and answers listed in an organized way.”
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Click on the tabs for a dropdown of the most common questions in each section. Other questions? Contact us.
Most of the information can be found on our equipment page. If you need additional information, please let us know and we will contact you as soon as possible.
If you want to rent a trailer, tanker or other type of equipment for more than 12 months, it will be considered as lease.
If you wish to rent for less than 12 months, please see our rental options.
Yes, all assets that are listed under the 'Equipment' section are available for leasing.
We have standard terms & conditions, they are integral part of a contract and added with every new contract. We can also send them on request.
We have an extensive fleet of trailers, tankers and other assets. Most of our equipment is displayed here. If you submit a quote, we will assist you with your request. In case you need very specific equipment, possibly we will be able to buy this equipment new and lease it to you. Please contact us for more information.
Please check our Fair Wear & Tear Conditions.
For all leases with TIP, multiple service options are available. If you choose a full service, this includes: servicing, tyre replacement, axle and brake parts replacement, refrigeration unit parts replacement, other parts replacement and roadside assistance.
Details for all maintenance elements can be found in the standard terms and conditions within your TIP contract, or alternatively, can be sent to you on request.
If you do not have an account in our system yet, it will take couple of steps to complete your profile. Start the process by submitting your quote.
Please visit our map to find our service points near your location.
Short-term Rental FAQs
If you want to rent a trailer, tanker or other type of equipment for less than 12 months, it will be considered as rental.
If you wish to rent for more than 12 months, please see our leasing options.
Please visit 'Our locations' to find our service points near your location.
Please tell us what you are looking for, and we will provide you with a suitable offer.
It depends on the country where you are located. European Standard Equipment is 4000mm based on 5th wheel height between 1120 – 1150mm. These are the official European Height Regulations per country:
UK = No Limit IR = 4,25 m NL = 4,0 m BE = 4,0 m (1%) LU = 4,0 m FR = No Limit ES = 4,0 m PT = 4,0 m (Container 4,4m) NO = No Limit FI = 4,2 m EE = 4,0 m SW = No Limit DK = 4,0 m PL = 4,0 m GE = 4,0 m CZ = 4,0 m HU = 4,0 m AU = 4,0 m IT = 4,0 m (Container 4,3 m) GR = 4,0 m
Please tell us what you are looking for we will assist you with your request.
This depends on the type of trailer you need. Please submit a quote and we will come back to you with the most attractive offer possible.
Yes, all type of equipment that are presented under equipment are available for renting.
We have standard terms & conditions, they are integral part of a contract and added with every new contract. We can also send them on request.
Please check our Fair Wear & Tear Conditions.
Your pickup location is stated in your rental contract. Please refer to our Location Finder for all TIP locations.
Under the standard conditions you should drop off the equipment at the same location where you picked it up. We can make exclusions on request, but additional charges may occur. Please contact your TIP account manager in this case.
For all hires of less than 365 days full service is included, which contains servicing, tyre replacement, axle and brake parts replacement, refrigeration unit parts replacement, other parts replacement and Roadside Assistance. Details for all maintenance elements can be found in the standard terms and conditions, which are an integral part of a contract and added to every new contract. We can also send them on request.
Most of the information can be found on our equipment page. If you need additional information, please let us know and we will contact you as soon as possible.
If you do not have an account in our system yet, it will take couple of steps to complete your profile. Start the process by submitting your quote.
We always provide our customers with serviced trailers and a valid MOT.
Full Service will comprise servicing, tyre replacement, axle and brake parts replacement, refrigeration unit parts replacement, other parts replacement and Roadside Assistance service and is compulsory for all hires shorter han 365 (three hundred sixty-five) days.
We have an extensive fleet of trailers and other assets. Most of our equipment is displayed here. If you submit a quote, we will assist you with your request.
Maintenance & repair FAQs
We provide maintenance services for trailers that range from regular service inspections and maintenance to damage repairs and annual test preparation and presentation services.
TIP has a network of branches (see ‘Our locations’) covering the UK and Ireland and a supporting network of authorised service partners that cover the areas in between. Both have well-equipped workshops with modern facilities and fully trained workshop technicians. To supplement this, TIP has around 100 mobile service units across the UK and Ireland, again with fully trained technicians, who can perform maintenance and repairs on your site or other location of your choice.
Yes, TIP will provide you with advanced notice to enable you to effectively plan for a trailer requiring its regular servicing or its annual test. We will work with you to ensure any maintenance events suit the needs of your operation, minimise any ‘downtime’ and ensure you stay ‘compliant’.
In a word, competitively! The sheer scale at which we purchase replacement parts, for example, ensures we get lowest cost pricing from our suppliers, which is reflected in our pricing. For TIP hired trailers, maintenance services are included in the rate as standard, whilst for non-TIP owned trailers, they can be charged on a ‘pay-as-you-go’ basis (our PayGo option) or by way of a fixed monthly charge (our FleetCare option).
Yes, we provide a range of tyre services to help ensure your trailers’ tyres remain safe and legal. We inspect tyres, re-pressurise them if needed and replace worn or damaged tyres. We have a European wide purchasing agreement with a major tyre manufacturer to help ensure we can offer competitively priced tyres.